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Terms of Service

Last updated: March 15, 2026

These Terms of Service ("Terms") govern your use of the Promise website at getpromise.co and web application (the "Service"), operated by APPADEMIC PTY LTD (ABN 43 696 262 227, ACN 696 262 227) ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years of age to create an account and use the Service. By registering, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Account Registration

To use the Service, you must create an account with a valid email address, username, and password. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Providing accurate and up-to-date information
  • Notifying us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

3. The Service

Promise is a social accountability platform that allows users to create personal commitments ("promises"), optionally stake money on those commitments, and invite friends to hold them accountable. Key aspects of the Service include:

  • Promises: Users can create promises with defined deadlines and share them with friends for accountability.
  • Stakes: Users may optionally attach a monetary stake to a promise. Staked funds are held via Stripe until the promise is resolved.
  • Backing: Other users may back a promise, indicating their support and participation in accountability.
  • Resolution: Promises are resolved as kept or broken. If a staked promise is broken, the stake is distributed to backers minus a platform fee.

4. Payments & Stakes

All financial transactions are processed through Stripe. By staking money on a promise, you agree to the following:

  • Staked funds are authorised and held on your payment method until the promise is resolved.
  • If you keep your promise, the hold is released and you are not charged.
  • If you break your promise, the staked amount is captured. A platform fee of 15% is deducted, and the remainder is distributed to your backers.
  • You are responsible for ensuring your payment method has sufficient funds for any stakes you place.
  • Refund requests for captured stakes will be considered on a case-by-case basis but are not guaranteed, as funds may already have been distributed to backers.

By using the payment features, you also agree to Stripe's Terms of Service.

5. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Create promises with the intent to defraud other users or manipulate outcomes
  • Harass, abuse, or threaten other users
  • Attempt to gain unauthorised access to other users' accounts or our systems
  • Use bots, scripts, or automated tools to interact with the Service
  • Post content that is offensive, defamatory, or infringes on others' rights
  • Circumvent or manipulate the stake and payout mechanisms

We reserve the right to remove content and suspend or terminate accounts that violate these guidelines at our sole discretion.

6. Intellectual Property

All content on the Service, including text, graphics, logos, icons, images, and software, is the property of Promise or its licensors and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or create derivative works from any content on the Service without our prior written permission.

7. User Content

You retain ownership of any content you create on the Service (promise descriptions, profile information, comments, etc.). By posting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, display, and distribute your content as necessary to operate and promote the Service.

You are solely responsible for the content you post and represent that it does not infringe on any third party's rights.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

9. Third-Party Services

The Service integrates with and may contain links to third-party services (including Stripe for payments). We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of such services is subject to their respective terms and policies.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, APPADEMIC PTY LTD and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising from your use of or inability to use the Service, any conduct or content of other users, or any unauthorised access to your account.

12. Indemnification

You agree to indemnify, defend, and hold harmless APPADEMIC PTY LTD and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third party's rights.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Australia.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Any pending stakes will be handled in accordance with our standard resolution process. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) shall survive.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at:

APPADEMIC PTY LTD

ABN 43 696 262 227 · ACN 696 262 227

hello@getpromise.co