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Privacy Policy

Last updated: March 15, 2026

This Privacy Policy is provided by APPADEMIC PTY LTD (ABN 43 696 262 227, ACN 696 262 227), the operator of the Promise platform ("we", "us", or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website at getpromise.co and our web application (collectively, the "Service").

1. Information We Collect

Personal Information

When you create an account, we collect your name, email address, username, and password (stored securely using bcrypt hashing). If you use our payment features, your payment information is processed directly by Stripe — we do not store your full card details on our servers.

Profile Information

You may optionally provide a profile photo, bio, and other details to personalise your experience.

Usage Data

We collect non-personal information such as browser type, device information, pages visited, and interaction patterns to improve the Service. We use Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and does not track individuals.

Promise & Activity Data

We store information about promises you create, stakes you place, votes you cast, and interactions with other users as part of the core functionality of the Service.

2. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To process transactions and manage financial stakes via Stripe
  • To send you account-related emails (verification, password resets, promise outcomes)
  • To personalise your experience and provide relevant notifications
  • To detect and prevent fraud, abuse, or violations of our Terms of Service
  • To respond to your enquiries and provide customer support
  • To generate aggregated, anonymised analytics to improve the Service

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service providers: We use trusted third-party services including Stripe (payments), Resend (transactional emails), Plausible (analytics), and Sentry (error monitoring). These providers only receive the minimum data necessary to perform their functions.
  • Other users: Your username, profile photo, and promise activity are visible to other users as part of the social features of the Service. You control the visibility of your promises when creating them.
  • Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.

4. Data Security

We take the security of your data seriously and employ industry-standard measures to protect it. Passwords are hashed using bcrypt, sessions are managed with HTTP-only cookies, and payment processing is handled by Stripe's PCI-compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

We use essential cookies only — specifically, a session cookie to keep you logged in. We do not use advertising cookies or third-party tracking cookies. Our analytics provider (Plausible) is cookie-free and does not track individual users across sites.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial record-keeping purposes (e.g., transaction records).

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and personal data
  • Object to or restrict certain processing of your data
  • Export your data in a portable format

To exercise any of these rights, please contact us at the email address below.

8. Third-Party Links

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from someone under 18, please contact us and we will promptly remove it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

APPADEMIC PTY LTD

ABN 43 696 262 227 · ACN 696 262 227

hello@getpromise.co